A number of car rental companies have come under fire for having a reputation for being “fraudulent,” and they’re now being forced to put more effort into protecting customers from unscrupulous practices.
The most recent case is that of Hotwire, the popular rental company that was hit with a lawsuit from disgruntled renters after its drivers reportedly falsified their vehicle histories to claim it was a rental car company.
But not everyone agrees that the company’s drivers are as good as they seem.
A new report from NerdWallet points to at least two drivers who claimed to be Hotwire drivers.
The firm says that only about 20 percent of its drivers are honest and that most are only hired on the spot.
The report cites the company as a “hot spot” for fraud, with a “huge” percentage of its accounts used for fraud.
It also found that Hotwire had more than 2,000 drivers in its database with legitimate car rentals, and many of those were using their own cars.
The site’s former CEO, Chris Prentice, has since been fired, and the company has now taken steps to ensure that it is better equipped to protect its customers.
“We’re taking this seriously,” Hotwire’s chief executive, John C. Wollersheim, said in a statement.
“While the recent data is concerning, we’ve done everything in our power to protect customers from this type of abuse.”
In a blog post published today, the company said it has made changes to its fraud screening process.
“Hotwire has changed its fraud process, and we have identified and remedied many of the problems that may have been occurring,” the company wrote.
“Additionally, we have removed some fraudulent accounts and replaced them with legitimate accounts.
We have also made a concerted effort to help our drivers verify their credentials and obtain the correct credentials when needed.”
Prentice said that the new fraud screening measures have improved its security and reliability.
“Our fraud detection system is much more robust than before,” he said.
“It will continue to be a top priority for us to ensure our customers’ safety and security.”
Hotwire has a long and storied history.
The company was founded in 1873 by a pair of brothers, John and Henry.
The brothers were the first car rental company to take advantage of the modern industry.
John Hotwire was an electrician who owned and operated his own car rental business and John’s brother, Henry, was a mechanic who ran the company.
The two brothers became entrepreneurs, but they were not successful.
They sold their business to the New York City department store chain, but the chain soon went out of business.
Henry Hotwire eventually moved to California to become a wealthy car rental agent.
By the 1930s, the Hotwire brothers were no longer doing well financially.
They were forced to move to Florida, where John became an auto dealer.
By 1933, the brothers were still operating as Hotwire and Henry moved to the Bay Area.
John and John Hotkey had a successful career, and by the 1940s, they had their own car dealership.
In the 1950s, John Hotwit, his brother Henry, and their father started their own hotel chain.
In 1958, Henry Hotwit sold his hotel to a group of investors who also bought Hotwire.
John then sold his business to Hotwire for $1.5 billion in 1970.
In 1981, John bought the Hotwires car rental firm, and he renamed the company Hotwire as a way to distinguish himself from his brother.
The new company has been around since the 1950’s, but it has only been in operation for about five years.
The changes made to the fraud screening program will ensure that Hotwins fraud screening is more effective and will give the company better protection, Hotwire said in its statement.